Terms of service

The Med Spa Social Vault · Colorado, USA
Last updated: October 4, 2026

Welcome to The Med Spa Social Vault (“we,” “us,” or “our”). These Terms of Service govern use of our website and membership. Please review them before purchasing or using the Vault. Questions may be sent to info@medspasocialvault.com.

1. Membership and recurring billing

The Med Spa Social Vault is a monthly digital-content membership for aesthetic professionals. Your plan renews automatically each month unless canceled before the next renewal is processed. The price, billing frequency, and applicable taxes are shown at checkout. By completing a subscription purchase, you authorize the recurring payments disclosed at checkout. There is no long-term commitment beyond your current paid billing period.

New content is added monthly and is tailored to seasonal topics and current trends. The membership provides templates and planning resources; it does not include social media management or a guarantee of engagement, bookings, or revenue.

2. Final sales and refunds

All membership purchases and renewal payments are final and non-refundable, except where required by applicable law. Because the membership provides access to digital content, refunds are not available for unused time, lack of use, forgotten renewals, or failure to cancel before a renewal is processed. Canceling does not refund an already-paid billing period.

If you believe a charge is incorrect or unauthorized, contact info@medspasocialvault.com. Nothing in these terms limits consumer rights or remedies that cannot lawfully be excluded.

3. How to cancel

You may cancel future renewals at any time through your customer account:

1. Open Manage membership / billing and sign in using the email address used for your purchase.
2. Select your MSV membership and choose Cancel membership.
3. Review and confirm cancellation, then check the updated membership status.

If you cannot locate your subscription or complete cancellation, email info@medspasocialvault.com for assistance. Cancellation stops future renewals; it does not delete your customer account. Any remaining paid access is subject to your membership’s paid-through date. Unsubscribing from marketing emails does not cancel your membership.

4. Individual use and social media managers

One standard membership covers one individual user and one business or client brand. You may customize and publish content for that covered business. Do not share your login or Vault access with other users.

Social media managers are welcome. A separate membership is required for each client unless a team arrangement has been agreed in writing. For team plans, multiple users, or multiple client accounts, contact info@medspasocialvault.com before sharing access. Team pricing and permissions are confirmed individually.

5. Monthly download limit

Each standard membership allows up to 65 template downloads per month. The allowance resets monthly, and unused downloads do not roll over to future months. Membership does not permit bulk downloading, scraping, copying, or archiving the Vault or bypassing download restrictions.

You may continue using templates legitimately downloaded during an active, paid membership after cancellation for the business or client covered by that membership, subject to these terms and any applicable third-party licenses. Cancellation does not grant continued access to new content or additional downloads.

Templates, source files, access links, and membership resources may not be resold, redistributed, sublicensed, given away, or provided to unauthorized third parties. Publishing your customized marketing content for the covered business is permitted.

6. Canva and media licenses

A free Canva account is sufficient to customize the templates. Canva Pro is optional and gives you access to additional Canva assets. Canva and other third-party materials remain subject to their owners’ terms and licenses. A Vault membership does not transfer ownership of those assets or grant rights beyond the applicable license.

You are responsible for obtaining permission for your own uploaded photos, videos, logos, and other materials, including necessary patient consent. Follow any template instructions identifying images that must be replaced. Do not present example images as results achieved by your practice.

7. Content ownership and permitted use

Original website content, templates, and branding belong to The Med Spa Social Vault or their respective owners and licensors. Membership grants permission for the uses described here, not ownership of the underlying content library. Your own original branding and materials remain yours.

8. Account responsibilities and prohibited activities

You must be at least 18 and able to enter a binding agreement, or have authority to act for the purchasing business. Provide accurate account and billing information and keep your login secure.

Do not interfere with the website, attempt unauthorized access, circumvent membership restrictions, infringe others’ rights, or use the service for unlawful purposes. We may restrict or suspend access for misuse or unpaid membership charges, subject to applicable law. Failed subscription payments may be retried through the payment provider using the authorized subscription payment method.

9. Responsibility for published content

Review and adapt all templates and captions for accuracy, your services, your professional scope, and applicable advertising and privacy requirements before publishing. Content is provided for marketing support and is not medical or legal advice.

10. Changes to service and terms

We may update these terms and our content over time. The current version will display its revision date. We will provide notice of material changes, including subscription price changes, as required by law. You may cancel future renewals if you do not wish to continue. Changes do not retroactively remove rights that cannot lawfully be excluded.

11. Governing law and questions

These terms are governed by the laws of Colorado, USA, except where applicable mandatory law provides otherwise. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. Nothing here limits mandatory consumer protections.

Please contact info@medspasocialvault.com with billing, cancellation, licensing, or other questions. Our Privacy Policy explains how personal information is handled.

Mailing address
The Med Spa Social Vault
2525 Arapahoe Ave
Ste E4 #1192
Boulder, CO 80302
United States